Is your handbook causing more problems than it solves?

Did your organization add a new section every time someone broke a rule (or violated an unspoken expectation) in a new way?

Is it a mish-mash of procedures, rules, consequences, and/or weather-related considerations where people struggle to find the part they're looking for?

Is your handbook actually your bylaws? Or are your bylaws your handbook? (Same for handbook vs articles of incorporation.)

Is it out of date and/or only vaguely reminiscent of how you currently operate? (Yet people still use it to dig up sections that support their cause?) 


Let's fix that.


I can:

  • Offer useful tips and suggestions.
  • Edit and organize (with track-changes on so you can approve every change).
  • Update and rewrite.

Or a combination of all these things, so that it is done quickly and it is useful ASAP.

A clearer and better-aligned handbook means:

  • People know what to expect and how to act, creating more trust in the organization.
  • Team members are more invested in the organization and have greater respect for its policies and procedures.
  • The handbook is used as a tool and not a weapon.


Let's talk about what this work could look like and the impact it could have on your organization.

(Note: WSL Leadership handbook services are not legal advice or a legal compliance review. Every state and province has specific legal requirements for its handbook, and it is your responsibility to ensure you are in alignment with those requirements. Consult a legal professional in your jurisdiction to ensure legal compliance.)